Privacy Policy

Introduction

We place a high value on the protection of your personal data. This privacy policy describes how we collect, use, store, and protect your personal information when you use our website.

Collection of Personal Information

We collect various personal information, such as your name, address, email, phone number, and payment information, when you place an order or sign up for our newsletter.

Use of Personal Information

The collected information is used to process your orders, improve our customer service, and send you newsletters and promotional offers. We process your data in accordance with the appropriate legal bases.

Sharing of Personal Information

We may share your information with trusted third parties, such as our logistics partners and payment service providers, only in the context of fulfilling your order and improving our service.

Protection of Personal Information

We implement technical and organizational security measures to protect your data from unauthorized access, loss, destruction, or alteration.

User Rights

You have rights regarding your personal data, including the right to access, rectify, delete, object to, and port your data. To exercise these rights, please contact us at: info@herolove.be.

Cookies and Similar Technologies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Data Retention

Your personal data is retained as long as necessary to fulfill the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and, if they are significant, we will notify you by email.

Contact

If you have any questions or requests regarding our privacy policy, please contact us at: info@herolove.be