Delivery

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via GLS with tracking and drop-off without signature. All orders are shipped next business day following order and are delivered within 3 - 4 business days. If you prefer delivery by DHL with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

Every order can be returned to the HQ within 30 days after fulfillment of order

HQ address: 

JH-IT Services

Try à fourche 1

1430 QUENAST

Belgique